52
How do I check my HWID status manually?
Guide Q&ASupport asked for before/after snapshots. What should I capture manually if the portal diff export fails?
Based on: How to check your HWID status
iPreview discussionPosting and voting are unavailable here
Forum replies 8
Community, OP & moderatorsThe guide lists WMI and tool-based reads for disk serials, board IDs, and MAC addresses so you can compare against the portal diff report.
Perfect — I kept skipping the cold reboot before. Will follow this order tonight.
Always capture a before snapshot—support needs it for error code tickets.
Used WMIC for disk serial baseline — matched portal after spoof within one field.
Pair this with the troubleshooting error codes article if apply fails.
Saved mine in a text file dated before apply. Helps with tickets.
Remember to log adapter MAC separately — easy to miss on Wi-Fi + Ethernet boxes.
Attached before/after to support — got driver conflict answer same day.